![]() Can Voice-to-Text transcribe messages in other languages? By breaking the message apart so that no single person is listening to the whole thing, our Premium Voice-to-Text service protects your privacy while maintaining very high accuracy rates. Ooma splits Premium plan messages into pieces before distributing to several different transcribers. Messages from our Basic plan will never be seen by a human, and are not saved to the computer used to transcribe them. Our Basic plan utilizes automated computer transcription, while our Premium plan offers human assisted transcription to give you the best transcriptions possible. Human assisted transcription is extremely accurate, averaging about 98%+ accuracy. Automated computer transcription can be hit or miss, averaging approximately 85% accuracy. ![]() Right now, there are two types of transcriptions available: automated computer transcription, and human assisted transcription. Voice transcription is still a budding technology. Select “transcription” in the drop-down menu as shown below Configure the email address you want to send the transcripted voicemail to.Navigate to Voicemail under the Preferences tab.Once you’ve completed these steps, you can set up your Voice-to-Text preferences by doing the following: Choose whether you would like the Basic or Premium plan.Log into your My Ooma account and select Voice-to-Text under the Add-Ons tab.You can enable either tier of service by doing the following: Additional messages are transcribed for a small additional charge. The premium plan allows for up to 40 messages per month. The content of your voicemail is secured through a patent-pending algorithm for splitting messages for partial transcription and then reassembling the full message. Human-assisted transcription results in an extremely high accuracy rate (98%). Our Premium plan utilizes human-assisted transcription. You can receive unlimited automated transcriptions for one low monthly price. Computer transcription alone can achieve an accuracy rate of approximately 85%, which is acceptable for many people. The Basic plan will send your voicemail messages through an automated computer transcription algorithm to convert your voicemails to text. There are two different plans to choose from: Basic Plan Voice-to-Text will automatically transcribe your voicemail messages and forward them to you via email. What is Voice-to-Text? How do I get started? ![]() I’m not receiving my transcribed voicemails! What can I do?.Can I still have a copy of the audio message attached to my email?.How many email addresses can you setup with Voice-to-Text?.How long does it take to transcribe a message?.If someone reaches voicemail but doesn’t leave a message, am I charged for a transcription?.How can I tell how many of my monthly voicemail transcriptions I’ve used?. ![]() How many transcriptions do I get each month?.How much does Voice-to-Text cost? Can all Ooma members subscribe to Voice-to-Text?.Can I opt not to transcribe voicemails from certain numbers, or to only transcribe voicemails from specific numbers?.Can Voice-to-Text transcribe messages in other languages?.What is Voice-to-Text? How do I get started?.You can choose between our Basic plan and our Premium plan, depending on which option suits your lifestyle better. You’ll say goodbye to scribbling notes while listening to voicemails – the information will be right there in your email or cell phone. If you’d like the convenience of knowing what’s in your voicemail messages without taking the time to listen, the Ooma Voice-to-Text feature may be the answer you’re looking for! With Voice-to-Text, you can see who called and read their message no matter where you are. Sometimes you just don’t have the time to stop what you’re doing and listen to a voicemail message, though. Even when you’re on the go, Ooma can alert you via text message or email that someone has left you a voicemail with Voicemail Notifications and Voicemail Forwarding.
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