![]() I kept getting the same screenshot and canned responses. Going back to the issue of limited support, each CS team member failed to read what the other support specialist had already discussed, so we kept talking about the same issue over and over again. There should only be one way to cancel regardless of device/platform. The suppor team rotated on my case after each email, with support limited to "oh we can't help you b/c you have to work with Apple IF you signed up through the app." There was also 3 separate ways to cancel depending on how you signed up: through app store, through web, through mobile. I also noticed cancellation was extremely frustrating. When the trial period ended, there was no communication. once I signed up, it wasn't easy to confirm that I had actually signed up for the trial b/c when I went through the same flow, I noticed the availabiliyt to sign up for the trial again. ![]() I noticed right away the sign-up process was incredibly unintuitive and confusing. After noticing a 3-day trial period, I signed up. I initially used the app to model out a room redesign I had in mind. Horrible customer support and confusing billing process Price for subscription may vary by location. Subscriptions and auto-renewal can be managed/turned-off at the iTunes account settings. Subscriptions will automatically renew unless auto-renew is turned off no later than 24 hours before the end of the current subscription period. Payment for your subscriptions will be charged to your credit card through your iTunes account at confirmation of purchase. Premium features can be enabled with a Monthly subscription for $9.99 or Yearly subscription for $59.99 (prices vary by region) Planner 5D can be used without an active subscription with a limited catalog and without an ability to customize furniture. If you have any questions, feel free to contact us send a message to our support team by tapping on the button "Report a Problem" in the profile screen. Basic Accessibility features for the visually impaired.Ability to alter the size and appearance of all furniture.Access to the entire 5000+ item catalog.600+ item catalog of colors, textures and patterns to personalize your design.Save and share your projects with friends, family and home professionals.Switch between Metric and Imperial systems of measurement.Sign in with Google+ or Facebook to work on your projects on any platform, including your laptop or other mobile device.“Snapshot” function to create photo-realistic images of your projects with realistic lighting, textures, and shadows.Create exceptionally detailed and personalized design in both the interior and exterior of your project.Browse the regularly updated 5000+ item catalog complete with furniture, appliances, decor, household items, landscape features and more.Create a completely unique home - from the floorplan to the finishing details.User-friendly features that do not require special skills.Drag and drop design in both 2D & 3D modes.With over 2 million downloads, Planner 5D makes interior design easier than ever! Whether you’re remodeling, renovating, or designing your dream home, Planner 5D has you covered! Create detailed 2D & 3D floor plans, browse a 5000+ item catalog, and create photo-realistic images of your projects. Planner 5D makes interior design easy - create detailed 2D & 3D floor plans, browse a 5000+ item catalog & save realistic images of your projects.
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